Frequently Asked Questions

GramKick connects customers with neighborhood stores and gives merchants tools to manage their digital catalog, inventory, and orders.

Choose Customer or Merchant, enter your registered mobile number or email, and verify the one-time password we send to you.

Yes, where the account flow supports email. If a contact is shared by more than one account, enter both your mobile number and email to select the correct account.

A government ID is required. GST and payout information and the related documents are optional unless you choose to provide those details.

Customers can contact teamgramkick@gmail.com. Merchants can contact teamgramkick@gmail.com with their store name and a description of the issue.