Support
Frequently Asked Questions
Quick answers about GramKick for customers and merchants.
Common questions
What is GramKick?
GramKick connects customers with neighborhood stores and gives merchants tools to manage their digital catalog, inventory, and orders.
How do I sign in?
Choose Customer or Merchant, enter your registered mobile number or email, and verify the one-time password we send to you.
Can I register with email only?
Yes, where the account flow supports email. If a contact is shared by more than one account, enter both your mobile number and email to select the correct account.
What documents does a merchant need?
A government ID is required. GST and payout information and the related documents are optional unless you choose to provide those details.
How can I get support?
Customers can contact [email protected]. Merchants can contact [email protected] with their store name and a description of the issue.