Legal
Privacy Policy
This policy describes the information GramKick uses to provide local shopping and merchant services.
Last updated: August 2026
Information we use
We may use account details such as your name, mobile number, email address, order information, merchant business details, and documents submitted for verification. We also receive technical information needed to secure and operate the service.
How we use information
- Create and secure customer and merchant accounts.
- Send OTPs, order updates, service messages, and support responses.
- Process orders and provide catalog, inventory, and onboarding features.
- Detect abuse, protect accounts, and improve reliability.
How we protect information
We use access controls, secure sessions, encryption or tokenization where appropriate, and limited internal access. No online service can guarantee absolute security, so please protect your OTP and account devices.
Your choices
You can request help with account information, correction, or privacy questions by contacting [email protected]. We may need to verify your identity before completing a request.