Legal · Last updated: October 2026
Delete your account
How to permanently delete your GramKick account and what happens to your data.
Delete it yourself
- Customers: sign in to the GramKick app or website, open Account, and tap Delete account.
- Stores (merchants) and dealers: sign in, open Profile, and choose Delete account.
- Confirm when asked. You are signed out on every device and the account cannot be restored.
If you cannot sign in
Email teamgramkick@gmail.com with the subject Delete my account. Send it from your registered email address, or include your registered mobile number. We may ask you to confirm your identity, and we complete the request within 30 days.
What is deleted
- Your account, including your name, mobile number, email address, password and password hint.
- All your sign-in sessions on every device.
- For stores, your store registration and the bank details saved with it.
- Your saved addresses, uploaded photos and any other profile details, on request by email to teamgramkick@gmail.com.
What we keep
Orders, invoices and payment records are kept for as long as tax and accounting laws require, because they are also the other party's business records. Database backups that contain your data are deleted automatically within 7 days.
Questions
Contact our Grievance Officer at teamgramkick@gmail.com. See the Privacy Policy for more about how we handle your data.
Questions about this document?
Write to teamgramkick@gmail.com and we'll get back to you.
Email the team